hi888 Terms & Conditions — Please Read Before You Play

Introduction

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and hi888 ("the Platform", "we", "us", "our") governing your access to and use of the hi888 website, games, betting services, promotions, and all associated features available at hi888.sbs and its sub-domains. By accessing, registering, or using any part of the hi888 platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the hi888 platform.

These Terms apply to all players accessing hi888 from Bangladesh or any other jurisdiction. hi888 reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the platform after any such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is indicated at the top of this page.

Key Terms at a Glance

A summary of the most important rules governing your hi888 account. Full detail is in the sections below.

1. Eligibility and Age Verification

Access to and use of the hi888 platform is strictly restricted to individuals who meet all of the following eligibility criteria. By registering or using hi888, you represent and warrant that you satisfy each of these requirements at all times during your use of the platform.

• 1You are at least 21 years of age. hi888 strictly prohibits access by any individual under the age of 21. Proof of age may be requested at any time and failure to provide it will result in account suspension pending verification.
• 2You are registering for personal use only. Corporate, business, or third-party account registrations are not permitted. Each individual may hold only one registered account on hi888.
• 3You are not acting on behalf of or under the instruction of any third party in funding or using your hi888 account. You are using your own funds and playing for your own benefit.
• 4You understand that gambling involves financial risk and that you may lose all funds deposited to your hi888 account. hi888 does not guarantee winnings or outcomes of any kind.

2. Account Registration and Responsibilities

To access the full features of hi888, you must register a player account. During registration you are required to provide accurate, complete, and current information including your full name, date of birth, Bangladesh mobile number, and preferred payment method. hi888 reserves the right to request supporting documentation to verify any information provided during registration at any time.

You are solely responsible for maintaining the confidentiality of your account credentials including your registered mobile number and password. Any activity that occurs under your account is your responsibility. hi888 will not be liable for any loss resulting from unauthorised access to your account caused by your failure to keep your login credentials secure. You must notify hi888 support immediately if you suspect that your account has been accessed by an unauthorised party.

Account holder obligations

• 1You must keep your account information accurate and up to date at all times. Notify hi888 support promptly if any registered details change, including your mobile number or payment wallet details.
• 2You must not allow any third party to access or use your hi888 account. Sharing, selling, or transferring your account credentials to another individual is strictly prohibited and constitutes a breach of these Terms.
• 3You must not open more than one account on hi888. If multiple accounts are identified as belonging to the same individual, hi888 reserves the right to close all associated accounts and withhold any balances pending investigation.
• 4You are responsible for ensuring that your use of hi888 complies with all laws, regulations and rules applicable in your jurisdiction. hi888 does not provide legal advice. If you are uncertain whether online gambling is permitted in your jurisdiction, you should seek independent legal advice before using the platform.

3. Deposits, Withdrawals and Payment Terms

hi888 processes all player deposits and withdrawals exclusively through approved mobile wallet and banking channels available in Bangladesh. Accepted payment methods include bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. hi888 does not accept cash payments, direct bank transfers to third-party accounts, cryptocurrency, or any payment instrument not expressly listed as accepted on the hi888 platform.

Deposits are credited to your hi888 account balance in real time upon confirmation of the mobile wallet transaction. hi888 does not charge a deposit fee. Withdrawal requests are processed within the timeframe stated in the hi888 platform at the time of request; processing times may vary depending on network conditions and verification requirements. Withdrawal amounts must be directed to a payment wallet registered in the same name as the hi888 account holder.

Payment rules

• 1All funds deposited to your hi888 account must originate from a payment source registered in your own name. Depositing funds on behalf of another player, or accepting funds from another individual into your hi888 balance, constitutes a breach of these Terms.
• 2hi888 reserves the right to conduct KYC verification prior to processing any withdrawal request. Players must provide government-issued identification and proof of ownership of the registered payment wallet when requested. Failure to complete KYC verification within the required timeframe will result in suspension of the withdrawal request.
• 3hi888 reserves the right to reverse, delay or refuse any deposit or withdrawal transaction that is suspected to be fraudulent, the result of a system error, or in breach of these Terms. In such cases hi888 will contact the affected player at the registered mobile number to request clarification.
• 4Any balance remaining in a player account that has been inactive for a period of twelve (12) consecutive months may be subject to a dormancy maintenance fee, as disclosed in the hi888 platform at the time of account inactivity. hi888 will notify the registered mobile number before any dormancy fee is applied.

4. Bonuses, Promotions and Wagering Requirements

hi888 offers a range of bonuses and promotional incentives to eligible players from time to time, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers and seasonal promotions. All bonuses are subject to the specific terms and conditions applicable to each promotion, which are published on the relevant promotion page of the hi888 platform at the time the promotion is active.

Bonuses are awarded at hi888's sole discretion. A player who has received a bonus may be required to meet a specified wagering requirement (rollover) before any bonus funds or winnings derived from bonus funds may be withdrawn. Wagering requirements, eligible games, minimum odds, time limits and any other conditions applicable to each bonus are set out in the specific promotion terms. Where a player attempts to withdraw before meeting the applicable wagering requirement, the bonus and any associated winnings may be forfeited.

• 1Bonuses may only be claimed once per player per eligible promotion. Attempting to claim the same bonus more than once through the creation of multiple accounts or other methods constitutes fraud and will result in account termination and forfeiture of all balances.
• 2hi888 reserves the right to modify, suspend or cancel any bonus or promotion at any time without prior notice. Where a promotion is cancelled after a player has already commenced wagering under it, hi888 will honour the pro-rated benefit already earned up to the point of cancellation.
• 3Free spins awarded as part of a promotion are valid only on the game or games specified in the promotion terms. Free spin winnings are subject to the wagering requirements stated in the applicable promotion. Free spins expire at the date and time stated in the promotion terms.
• 4hi888 reserves the right to withhold bonus payments or void bonus-related winnings where evidence of fraudulent activity, bonus abuse, or breach of promotion terms is identified. This includes but is not limited to coordinated betting strategies designed to exploit bonus mechanics, use of automated software to participate in promotions, and collusion between players.

5. Prohibited Conduct

The following conduct is strictly prohibited on the hi888 platform. hi888 reserves the right to suspend or permanently close any account found to be engaged in any of the prohibited activities listed below, and to withhold or forfeit any balance associated with such an account.

• 1Registering more than one account on hi888, whether under your own name, a false identity, or the identity of another person. This includes accounts registered using different mobile numbers, email addresses, or payment wallets to circumvent account restrictions.
• 2Use of automated software, bots, scripts, artificial intelligence tools, or any other non-human means to access, interact with, or derive advantage from the hi888 platform or any game offered on it.
• 3Collusion with other players, match-fixing, or any form of coordinated activity designed to artificially influence the outcome of any game or betting market available on hi888.
• 4Exploiting software errors, glitches, vulnerabilities, or undocumented features of the hi888 platform in a manner that provides an unfair advantage or results in winnings that would not have occurred under normal operating conditions.
• 5Any conduct that constitutes money laundering, fraud, identity theft, or any other criminal activity under applicable law. hi888 cooperates fully with law enforcement agencies and will report suspicious activity as required by applicable regulations.

Where hi888 determines that a player has engaged in any prohibited conduct, hi888 may, at its absolute discretion: suspend or permanently close the account; void any bets or game results associated with the prohibited activity; withhold, reverse or forfeit any balance, bonus, or winnings in the account; and refer the matter to relevant law enforcement or regulatory authorities.

6. Responsible Gaming

hi888 is committed to promoting responsible gaming practices among all players. The platform is designed exclusively for entertainment purposes. hi888 strongly encourages all players to set personal deposit limits, session time limits and loss limits through the account dashboard tools provided. Players who feel that their gambling behaviour is becoming problematic are encouraged to use the self-exclusion feature, which allows temporary or permanent restriction of access to the hi888 platform.

hi888 strictly prohibits access by individuals under the age of 21. If you believe a minor may have access to a device you use to access hi888, it is your responsibility to ensure appropriate parental controls or device restrictions are in place. Players who require further guidance on responsible gaming tools, self-exclusion, or support resources can contact hi888 support at [email protected] at any time.

7. Intellectual Property

All content on the hi888 platform, including but not limited to software, game interfaces, text, graphics, logos, icons, images, audio clips, data compilations and underlying code, is the property of hi888 or its licensed content providers and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title or interest in or to any hi888 intellectual property.

You may not reproduce, copy, distribute, publish, transmit, modify, adapt, translate, create derivative works from, or commercially exploit any part of the hi888 platform or its content without the prior written consent of hi888. Unauthorised use of any hi888 intellectual property may result in legal action.

8. Limitation of Liability

To the maximum extent permitted by applicable law, hi888 and its directors, officers, employees, agents, partners and licensors shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of the hi888 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, system failure, or the cost of substitute services, even if hi888 has been advised of the possibility of such damages.

hi888's total aggregate liability to any player in connection with these Terms or the use of the hi888 platform shall not exceed the total amount deposited by that player to their hi888 account in the thirty (30) days immediately preceding the event giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, negligence or otherwise.

9. Amendments to These Terms

hi888 reserves the right to amend, update or replace any provision of these Terms at any time. When material changes are made, hi888 will notify registered players via the mobile number on file or through a notice displayed on the hi888 platform. The updated Terms will be effective from the date specified in the notice.

Your continued use of the hi888 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must cease using the hi888 platform and may request account closure by contacting hi888 support.

10. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the hi888 platform's operating jurisdiction. hi888 makes no representation that the services offered on the platform are lawful or appropriate for use in any particular jurisdiction. It is your responsibility to ensure that your use of hi888 complies with all laws applicable in your own jurisdiction.

In the event of any dispute between a player and hi888, the player should first contact hi888 support in writing at [email protected] to seek informal resolution. hi888 will endeavour to respond to all formal complaints within five (5) business days. If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the competent courts of the applicable governing jurisdiction.

11. Contact and Support

For questions, concerns or formal complaints relating to these Terms & Conditions, your hi888 account, or any transaction on the platform, please contact the hi888 support team. Support is available 24/7 in English. Response times for formal written queries are within five (5) business days.